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Old 12-29-2004, 05:45 PM   #1
Auburn Annie
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For all the techies on the list:
HELP!!!

Ahem.

My daughter got a digital camera for Christmas (Samsung Digimax 430) and has been happily taking pictures, no problem. Now she wants to download (or is that UPload?) from camera to computer.

We dutifully installed the storage driver, Digimax viewer 2.1, and the Arcsoft Photoimpression 4.0 from the CD that came with the camera.

We attach the cable from camera to USB port, power on, and the camera begins to load the 28 pictures she has so far (the green light is blinking) but when the Task Manager pops up and asks if we want to copy to a file (and we say yes) it "copies" but we can't view (or, alternately, we can see about 6 or 7 in the viewer but can't copy them to the "pictures" file - something about an incorrect parameter?) I've been thumbing through the user manual to no avail. I've got a nephew coming over shortly to see what he can do, with his older brother on standby if he can't figure it. Suggestions? The computer runs on Windows XP.


[This message has been edited by Auburn Annie (edited December 29, 2004).]
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Old 12-29-2004, 06:51 PM   #2
Gord
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The camera should be detected as if it were another hard drive on the computer. Are you using XP SP2?? If so the software that came with the camera might not work. XP has it's own photo grabbing software. Just delete the camera software and use XP's. Should solve the problem
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Old 12-29-2004, 07:23 PM   #3
Auburn Annie
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Thanks - we'll try it
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Old 12-29-2004, 10:46 PM   #4
catmanron
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Annie, what I do, is plug into a USB port, right click on the start button, click on "Explore", check out the hard drives for something unusual ( G,H,K ), one of them will have the pictures, you can then save on your picture file.

Works for me ( technically hopeless ), hope it works for you.

Good Luck.. Ron.
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Old 12-30-2004, 11:08 AM   #5
Auburn Annie
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Success! of a sort. I got them loaded on the other computer. For one thing this computer gave me the "new hardware detected" notice, which the first one didn't. They turned up as previews in Adobe under digital camera pictures (loaded really fast), then I copied them to the Photoshop program. I'm sure there's a faster way to do it direct but for now this works. I'm going to uninstall the Digimax viewer and Arcsoft Photoimpression software from the first computer (they're not on the second one) and see if that helps. It may be a software conflict. In any event she's got her pictures saved. Thanks everybody!

[This message has been edited by Auburn Annie (edited December 30, 2004).]
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Old 12-30-2004, 01:06 PM   #6
TheWatchman
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quote:Originally posted by Auburn Annie:
They turned up as previews in Adobe under digital camera pictures (loaded really fast), then I copied them to the Photoshop program. I'm sure there's a faster way to do it direct but for now this works.

Just hook the camera up to the computer or the camera's memory card into the reader and the open up Photoshop. Then go to file, open, and then choose the drive from the drop-down menu that the memory card is at, or the camera. There you will find the pictures that you have taken with the camera.
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