She's a piece of work, that's for sure. She's a savvy business woman, ruthless even but that doesn't equate into a well informed, generous interviewer.
If she didn't own a bookstore and have big money no one who writes a book or releases a CD would give her the time of day. She denies she has a monopoly in the book business but I would disagree...
http://www.cbc.ca/books/2012/04/heat...y-edition.html