[charlene]

Venue staff should have held late-comers back until there was a break between songs so they wouldn't disrupt those who were courteous enought to actually get into their seats on time. As far as people leaving I imagine it could be as you say - ticket winners, drinking, backless seating...and general rudeness.

Happy to hear that he did an extra encore for those who really wanted to be there. Way to go Gord!