Jesse Joe,
Sorry for the delay. I'm glad you got someone to help. The reason that I asked about adding or deleting software is because that's our first step in the IT dept. (IT or Information Technology is about the fifth industry name for the same old thing "kumpuuters" since I've been employed.) If something, anything, worked before you made a change we normally suggest that whatever was changed be undone. Then we check to see if whatever was not working is working and often, voila, it is the "change" that has caused what is often perceived as a "problem". I say that because often what people think is a "problem" is not - it's just the way it is.
But as has already been suggested - level incompatability sounds like the culprit.
Bill
